Shipping policy
PROCESSING TIME
The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-5 business days.
The time I need to prepare an order for shipping varies. In most circumstances I will be able to ship out orders within 2-5 business days.
SHIPPING TIMES
North America: 5-7 business days after 2-5 business day processing time.
North America: 5-7 business days after 2-5 business day processing time.
While I strive to meet these shipping estimates, I cannot guarantee them. The actual delivery time will depend on the postal service. Once the package is scanned by the post office, I have no control over its transit time. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.
However, ensuring you receive the order you paid for is always my priority. If you have any concerns about the status of your order, please don't hesitate to reach out to me at enchantedmooncandleco@gmail.com.
CUSTOMS AND IMPORT TAXES
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.